E-commerce vital to help local firms boost exports
Việt Nam has one of the fastest-growing e-commerce sectors in the world. Last year, local e-commerce revenue grew 18 per cent to reach US$11.8 billion, accounting for 5.5 per cent of total retail sales of consumer goods and services nationwide. The COVID-19 pandemic has created tremendous pressure for change and new ways of doing business for firms, even small ones. The need for support from major e-commerce platforms that operate on a global scale is vital for local firms to overcome the difficulties of the pandemic. Lại Việt Anh, deputy director of the Việt Nam e-Commerce and Digital Economy Agency (IDEA) under the Ministry of Industry and Trade, speaks about the issue.